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Testing language quality across 20+ global markets

GLOBAL TESTING

Understand language quality across core products and evaluate how translation quality impacts brand perception and product use.

ABOUT CASE STUDY

Bold Insight leveraged their global partnerships within the UXalliance to conduct concurrent studies across markets. In this particular study more than 20 UXalliance partners explored user satisfaction with language quality, assessing core product language quality and its impact on brand perception and product use.

THE CHALLENGE

The project challenge was to understand language quality across core products and evaluate how translation quality impacts brand perception and product use. This involved analyzing linguistic accuracy and consistency to ensure that translations effectively communicate the brand message and enhance user experience.

ACTIVITY

The project challenge was to understand language quality across core products and evaluate how translation quality impacts brand perception and product use. This involved analyzing linguistic accuracy and consistency to ensure that translations effectively communicate the brand message and enhance user experience.

RESULTS

The outcome of this program of research provided client product teams with in-depth insights into the quality and impact of translation processes for localized versions of their products. Studies in each market identified unique challenges experienced by local users and provided contextual opportunities for improving language quality across products.

PARTNERS INVOLVED