WHY THE ALLIANCE?
Our growing network of partners and affiliates allows us to offer global user research capabilities at scale. We operate through trust, collaboration, and knowledge-sharing to help our clients plan, design, execute, and coordinate their global projects through a single point of contact.
WHO WE ARE
We are a network of leading User Experience (UX) companies. The UXalliance helps global organizations create better international products & services by providing them with local research, insight, and design.
27
PARTNER COMPANIES
2005
FOUNDED IN
500
UX EXPERTS
250
GLOBAL PROJECTS
OUR LOCAL PARTNERS
We only work with the best local partners, hand-picked and approved. Not only do we know and trust each other, but we meet regularly to share knowledge and best practices.
Our strongest points lie within our partners’
professionalism and our deep, reciprocal relationships.
professionalism and our deep, reciprocal relationships.
Australia
Bayfront UX
Bayfront UX is a UX strategy, research and design consulting company based in Sydney, Australia. We work closely with our clients to develop solutions that meet the needs of the business and their clients.
www.bayfrontux.com
Email Us
Belgium
Namahn
Namahn is a human-centred design agency based in Brussels, Belgium. Its mission is to build bridges to a more inclusive society by co-creating innovative design solutions that enable people and organisations to thrive.
www.namahn.com
Email Us
Brazil
Mercedes Sanchez
MSUX is a pioneering UX research company in Brazil created in 2003. We help local and international brands to better understand the huge diversity of local users in order to create successful products.
mercedessanchez.com.br
Email Us
Canada
Yu Centrik
Yu Centrik is Canadian consulting firm specialized in UX research and experience design. We collect valuable insights across the customer journey to be embedded into the design of all products and services. We believe our work can impact positively people's lives.
www.yucentrik.ca
Email Us
Chile
AyerViernes
A leading consultancy firm in strategic design and human experience with a strong emphasis on research and innovation in Latin American markets for global companies.
www.ayerviernes.com
Email Us
Colombia
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us
Czech Republic
Sherpas
In Sherpas we combine digital marketing, design and research in a unique way. We believe that the best results can only be achieved if digital marketing and design is based on customers’ needs and their actual behaviour.
www.sherpas.cz
Email Us
Denmark
Usertribe
UserTribe is the leading customer centricity specialist in the Nordics, helping global clients embedding customer insights into their decision-making processes. We also have a do-it-yourself solution called sonarapp.com
www.usertribe.com
Email Us
Egypt
Brandvision
Brand Vision was established in 2009, with a vision to revolutionize Market Research and Management in the MENA Region.
brandvision-mena.com
Email Us
France
Axance by Devoteam
Devoteam is a leading consulting firm focused on digital strategies, customer experience and business transformation. Axance research lab (founding member of UXalliance) is part of the digital and product team.
www.axance.fr
Email Us
India
Peepal Design
Founded in 2010, PeepalDesign brings deep expertise in researching users across domains and defining user centric, developer friendly and business focused user interfaces for versatile digital products and services.
www.peepaldesign.com
Email Us
Indonesia
Somia Customer Experience
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Email Us
Italy
Assist Digital
Assist Digital is a pan-european Customer Experience management company that provides Advisory, Research, Design, Technology and Customer Operations services to improve its clients’ performances in a range of industries.
www.assistdigital.com
Email Us
Japan
Mitsue-Links Co., Ltd.
Mitsue-Links is a creative communication design agency based in Tokyo. In addition to a range of digital services, our passionate team of UX experts specialize in delivering human-centered research and design.
www.mitsue.co.jp
Email Us
Mexico
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us
Poland
Symetria
Symetria UX is a leading design and research consultancy located in Poland. We support international and local brands with product design, research and training.
www.symetria.pl
Email Us
Portugal
Tangivel
Tangível was founded in 2004 with the mission of simplifying people's lives. We were the first Portuguese company fully dedicated to usability and interaction design.
www.tangivel.com
Email Us
Russia
UIDesign Group
UIDesign Group is a lead in interaction design and usability testing in the Russian market. We design desktop & mobile Apps as well as information kiosk, voice and TV interfaces for domestic and international companies.
www.uidg.coma
Email Us
Singapore
Somia CX
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Get in touch
South Africa
Mantaray
Mantaray is a Johannesburg based agency, with a footprint across 46 African countries . We specialise in UX research, strategy and design of products and services that are economically inclusive and culturally diverse.
www.mantaray.africa
Email Us
South Korea
PXD
PXD is an innovative design consulting group based in Seoul, South Korea. We connect people and design with a happy experience.
www.pxd.co.kr
Email Us
Spain
Torresburriel Estudio
Torresburriel Estudio is company led by UX Researchers, Product and Service Designers based in Madrid and Zaragoza. We put people at the center of design to create and enhance human experiences uncovering users' needs.
www.torresburriel.com
Email Us
Switzerland
Telono
Telono is a Geneva-based User Experience (UX) agency focusing on UX strategy, user research, interface and service design, as well as usability testing. Telono also delivers the UX-PM certification program.
www.telono.com
Email Us
The Netherlands
User Intelligence
User Intelligence is the leading Experience Design company in the Netherlands, with offices in Amsterdam and Rotterdam.
www.userintelligence.com
Email Us
Turkey
UTRLAB
UTRLAB is the first UX company in Turkey. Based in Ankara giving UX services to major Turkish companies and international companies who do business in Turkey.
www.utrlab.com
Email Us
United Kingdom
Sutherland Labs
Sutherland Labs help clients understand customer and employee behaviour to enable innovation and create exceptional brand experiences. Part of Sutherland, an experience-led digital transformation company.
www.sutherlandlabs.com
Email Us
United States
Bold Insight
Based in Chicago, we are 75 UX and human factors experts ready to tackle your research questions with flexibility and agility. We are employee-owned which translates to an unrelenting passion for your project success.
www.boldinsight.com
Email Us
OUR GLOBAL PARTNER
Ipsos is the third largest market research agency operating in 90 markets globally. Our multi-disciplinary UX team helps our clients create a multitude of experiences from e-commerce, fintech, and social platforms to enterprise tools, medical devices, and auto/mobility.
HOW DID WE START?
The UXalliance was started in 2005 by a handful of individuals with a shared vision and passion for global user research. As pioneers in the market, they understood that uncovering unique cultural insights and developing deep knowledge of local user needs meant better products and services for international audiences.
WHAT IS OUR COVERAGE?
Our goal is to help clients carry out user experience research on a global scale. We are connected through a vast network of partner companies and affiliates, and our close relationships mean we can execute your research project efficiently and effectively all with a single point of contact.
90
COUNTRIES COVERED
60
SUPPORTED LANGUAGES
CONTACT US
If you are interested in any of our services, please contact one of the UXalliance local partners.
Address: UXalliance PLC, 14 Lower Grosvenor Place, London, SW1W OEX, UK.
WHY THE ALLIANCE?
Our growing network of partners and affiliates allows us to offer global user research capabilities at scale. We operate through trust, collaboration, and knowledge-sharing to help our clients plan, design, execute, and coordinate their global projects through a single point of contact.
WHO WE ARE
We are a network of leading User Experience (UX) companies. The UXalliance helps global organizations create better international products & services by providing them with local research, insight, and design.
27
PARTNER COMPANIES
2005
FOUNDED IN
500
UX EXPERTS
250
GLOBAL PROJECTS
OUR LOCAL PARTNERS
We only work with the best local partners, hand-picked and approved. Not only do we know and trust each other, but we meet regularly to share knowledge and best practices.
Our strongest points lie within our
partners’ professionalism and our
deep, reciprocal relationships.
partners’ professionalism and our
deep, reciprocal relationships.
ALL COUNTRIES
AUSTRALIA
Bayfront UX
Bayfront UX is a UX strategy, research and design consulting company based in Sydney, Australia. We work closely with our clients to develop solutions that meet the needs of the business and their clients.
www.bayfrontux.com
Email Us
BELGIUM
Namahn
Namahn is a human-centred design agency based in Brussels, Belgium. Its mission is to build bridges to a more inclusive society by co-creating innovative design solutions that enable people and organisations to thrive.
www.namahn.com
Email Us 2 / 27
BRAZIL
Mercedes Sanchez
MSUX is a pioneering UX research company in Brazil created in 2003. We help local and international brands to better understand the huge diversity of local users in order to create successful products.
mercedessanchez.com.br
Email Us 3 / 27
CANADA
Yu Centrik
Yu Centrik is Canadian consulting firm specialized in UX research and experience design. We collect valuable insights across the customer journey to be embedded into the design of all products and services. We believe our work can impact positively people’s lives.
www.yucentrik.ca
Email Us 4 / 27
CHILE
AyerViernes
A leading consultancy firm in strategic design and human experience with a strong emphasis on research and innovation in Latin American markets for global companies.
www.ayerviernes.com
Email Us 5 / 27
COLOMBIA
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 6 / 27
CZECH REPUBLIC
Sherpas
In Sherpas we combine digital marketing, design and research in a unique way. We believe that the best results can only be achieved if digital marketing and design is based on customers’ needs and their actual behaviour.
www.sherpas.cz
Email Us 7 / 27
DENMARK
Usertribe
UserTribe is the leading customer centricity specialist in the Nordics, helping global clients embedding customer insights into their decision-making processes. We also have a do-it-yourself solution called sonarapp.com
www.usertribe.com
Email Us 8 / 27
EGYPT
Brandvision
Brand Vision was established in 2009, with a vision to revolutionize Market Research and Management in the MENA Region.
brandvision-mena.com
Email Us 9 / 27
FRANCE
Axance by Devoteam
Devoteam is a leading consulting firm focused on digital strategies, customer experience and business transformation. Axance research lab (founding member of UXalliance) is part of the digital and product team.
www.axance.fr
Email Us 10 / 27
INDIA
Peepal Design
Founded in 2010, PeepalDesign brings deep expertise in researching users across domains and defining user centric, developer friendly and business focused user interfaces for versatile digital products and services.
www.peepaldesign.com
Email Us 11 / 27
INDONESIA
Somia Customer Experience
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Email Us 12 / 27
ITALY
Assist Digital
Assist Digital is a pan-european Customer Experience management company that provides Advisory, Research, Design, Technology and Customer Operations services to improve its clients’ performances in a range of industries.
www.assistdigital.com
Email Us 13 / 27
JAPAN
Mitsue-Links Co., Ltd.
Mitsue-Links is a creative communication design agency based in Tokyo. In addition to a range of digital services, our passionate team of UX experts specialize in delivering human-centered research and design.
www.mitsue.co.jp
Email Us 14 / 27
MEXICO
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 15 / 27
POLAND
Symetria
Symetria UX is a leading design and research consultancy located in Poland. We support international and local brands with product design, research and training.
www.symetria.pl
Email Us 16 / 27
PORTUGAL
Tangivel
Tangível was founded in 2004 with the mission of simplifying people’s lives. We were the first Portuguese company fully dedicated to usability and interaction design.
www.tangivel.com
Email Us 17 / 27
RUSSIA
UIDesign Group
UIDesign Group is a lead in interaction design and usability testing in the Russian market. We design desktop & mobile Apps as well as information kiosk, voice and TV interfaces for domestic and international companies.
www.uidg.coma
Email Us 18 / 27
SINGAPORE
Somia CX
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Get in touch 19 / 27
SOUTH AFRICA
Mantaray
Mantaray is a Johannesburg based agency, with a footprint across 46 African countries . We specialise in UX research, strategy and design of products and services that are economically inclusive and culturally diverse.
www.mantaray.africa
Email Us 20 / 27
SOUTH KOREA
PXD
PXD is an innovative design consulting group based in Seoul, South Korea. We connect people and design with a happy experience.
www.pxd.co.kr
Email Us 21 / 27
SPAIN
Torresburriel Estudio
Torresburriel Estudio is company led by UX Researchers, Product and Service Designers based in Madrid and Zaragoza. We put people at the center of design to create and enhance human experiences uncovering users’ needs.
www.torresburriel.com
Email Us 22 / 27
SWITZERLAND
Telono
Telono is a Geneva-based User Experience (UX) agency focusing on UX strategy, user research, interface and service design, as well as usability testing. Telono also delivers the UX-PM certification program.
www.telono.com
Email Us 23 / 27
THE NETHERLANDS
User Intelligence
User Intelligence is the leading Experience Design company in the Netherlands, with offices in Amsterdam and Rotterdam.
www.userintelligence.com
Email Us 24 / 27
TURKEY
UTRLAB
UTRLAB is the first UX company in Turkey. Based in Ankara giving UX services to major Turkish companies and international companies who do business in Turkey.
www.utrlab.com
Email Us 25 / 27
UNITED KINGDOM
Sutherland Labs
Sutherland Labs help clients understand customer and employee behaviour to enable innovation and create exceptional brand experiences. Part of Sutherland, an experience-led digital transformation company.
www.sutherlandlabs.com
Email Us 26 / 27
UNITED STATES
Bold Insight
Based in Chicago, we are 75 UX and human factors experts ready to tackle your research questions with flexibility and agility. We are employee-owned which translates to an unrelenting passion for your project success.
www.boldinsight.com
Email Us 27 / 27
ASIA & OCEANIA
AUSTRALIA
Bayfront UX
Bayfront UX is a UX strategy, research and design consulting company based in Sydney, Australia. We work closely with our clients to develop solutions that meet the needs of the business and their clients.
www.bayfrontux.com
Email Us
INDIA
Peepal Design
Founded in 2010, PeepalDesign brings deep expertise in researching users across domains and defining user centric, developer friendly and business focused user interfaces for versatile digital products and services.
www.peepaldesign.com
Email Us 2 / 7
INDONESIA
Somia Customer Experience
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Email Us 3 / 7
JAPAN
Mitsue-Links Co., Ltd.
Mitsue-Links is a creative communication design agency based in Tokyo. In addition to a range of digital services, our passionate team of UX experts specialize in delivering human-centered research and design.
www.mitsue.co.jp
Email Us 4 / 7
SINGAPORE
Somia CX
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Get in touch 5 / 7
SOUTH KOREA
PXD
PXD is an innovative design consulting group based in Seoul, South Korea. We connect people and design with a happy experience.
www.pxd.co.kr
Email Us 6 / 7
TURKEY
UTRLAB
UTRLAB is the first UX company in Turkey. Based in Ankara giving UX services to major Turkish companies and international companies who do business in Turkey.
www.utrlab.com
Email Us 7 / 7
EUROPE
BELGIUM
Namahn
Namahn is a human-centred design agency based in Brussels, Belgium. Its mission is to build bridges to a more inclusive society by co-creating innovative design solutions that enable people and organisations to thrive.
www.namahn.com
Email Us 1 / 12
CZECH REPUBLIC
Sherpas
In Sherpas we combine digital marketing, design and research in a unique way. We believe that the best results can only be achieved if digital marketing and design is based on customers’ needs and their actual behaviour.
www.sherpas.cz
Email Us 2 / 12
DENMARK
Usertribe
UserTribe is the leading customer centricity specialist in the Nordics, helping global clients embedding customer insights into their decision-making processes. We also have a do-it-yourself solution called sonarapp.com
www.usertribe.com
Email Us 3 / 12
FRANCE
Axance by Devoteam
Devoteam is a leading consulting firm focused on digital strategies, customer experience and business transformation. Axance research lab (founding member of UXalliance) is part of the digital and product team.
www.axance.fr
Email Us 4 / 12
ITALY
Assist Digital
Assist Digital is a pan-european Customer Experience management company that provides Advisory, Research, Design, Technology and Customer Operations services to improve its clients’ performances in a range of industries.
www.assistdigital.com
Email Us 5 / 12
POLAND
Symetria
Symetria UX is a leading design and research consultancy located in Poland. We support international and local brands with product design, research and training.
www.symetria.pl
Email Us 6 / 12
PORTUGAL
Tangivel
Tangível was founded in 2004 with the mission of simplifying people’s lives. We were the first Portuguese company fully dedicated to usability and interaction design.
www.tangivel.com
Email Us 7 / 12
RUSSIA
UIDesign Group
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.uidg.coma
Email Us 8 / 12
SPAIN
Torresburriel Estudio
Torresburriel Estudio is company led by UX Researchers, Product and Service Designers based in Madrid and Zaragoza. We put people at the center of design to create and enhance human experiences uncovering users’ needs.
www.torresburriel.com
Email Us 9 / 12
SWITZERLAND
Telono
Telono is a Geneva-based User Experience (UX) agency focusing on UX strategy, user research, interface and service design, as well as usability testing. Telono also delivers the UX-PM certification program.
www.telono.com
Email Us 10 / 12
THE NETHERLANDS
User Intelligence
User Intelligence is the leading Experience Design company in the Netherlands, with offices in Amsterdam and Rotterdam.
www.userintelligence.com
Email Us 11 / 12
UNITED KINGDOM
Sutherland Labs
Sutherland Labs help clients understand customer and employee behaviour to enable innovation and create exceptional brand experiences. Part of Sutherland, an experience-led digital transformation company.
www.sutherlandlabs.com
Email Us 12 / 12
AMERICAS
BRAZIL
Mercedes Sanchez
MSUX is a pioneering UX research company in Brazil created in 2003. We help local and international brands to better understand the huge diversity of local users in order to create successful products.
mercedessanchez.com.br
Email Us 1 / 6
CANADA
Yu Centrik
Yu Centrik is Canadian consulting firm specialized in UX research and experience design. We collect valuable insights across the customer journey to be embedded into the design of all products and services. We believe our work can impact positively people’s lives.
www.yucentrik.ca
Email Us 2 / 6
CHILE
AyerViernes
A leading consultancy firm in strategic design and human experience with a strong emphasis on research and innovation in Latin American markets for global companies.
www.ayerviernes.com
Email Us 3 / 6
COLOMBIA
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 4 / 6
MEXICO
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 5 / 6
UNITED STATES
Bold Insight
Based in Chicago, we are 75 UX and human factors experts ready to tackle your research questions with flexibility and agility. We are employee-owned which translates to an unrelenting passion for your project success.
www.boldinsight.com
Email Us 6 / 6
AFRICA
EGYPT
Brandvision
Brand Vision was established in 2009, with a vision to revolutionize Market Research and Management in the MENA Region.
brandvision-mena.com
Email Us 1 / 2
SOUTH AFRICA
Mantaray
Mantaray is a Johannesburg based agency, with a footprint across 46 African countries . We specialise in UX research, strategy and design of products and services that are economically inclusive and culturally diverse.
www.mantaray.africa
Email Us 2 / 2
OUR GLOBAL PARTNER
Ipsos is the third largest market research agency operating in 90 markets globally. Our multi-disciplinary UX team helps our clients create a multitude of experiences from e-commerce, fintech, and social platforms to enterprise tools, medical devices, and auto/mobility.
HOW DID WE START?
The UXalliance was started in 2005 by a handful of individuals with a shared vision and passion for global user research. As pioneers in the market, they understood that uncovering unique cultural insights and developing deep knowledge of local user needs meant better products and services for international audiences.
WHAT IS OUR COVERAGE?
Our goal is to help clients carry out user experience research on a global scale. We are connected through a vast network of partner companies and affiliates, and our close relationships mean we can execute your research project efficiently and effectively all with a single point of contact.
90
COUNTRIES COVERED
60
SUPPORTED LANGUAGES
CONTACT US
If you are interested in any of our services, please contact one of the UXalliance local partners.
Address: UXalliance PLC, 14 Lower Grosvenor Place, London, SW1W OEX, UK
WHY THE ALLIANCE?
Our growing network of partners and affiliates allows us to offer global user research capabilities at scale. We operate through trust, collaboration, and knowledge-sharing to help our clients plan, design, execute, and coordinate their global projects through a single point of contact.
WHO WE ARE
We are a network of leading User Experience (UX) companies. The UXalliance helps global organizations create better international products & services by providing them with local research, insight, and design.
27
PARTNER COMPANIES
2005
FOUNDED IN
500
UX EXPERTS
250
GLOBAL PROJECTS
OUR LOCAL PARTNERS
We only work with the best local partners, hand-picked and approved. Not only do we know and trust each other, but we meet regularly to share knowledge and best practices.
Our strongest points lie within our
partners’ professionalism and our
deep,reciprocal relationships.
partners’ professionalism and our
deep,reciprocal relationships.
ALL COUNTRIES
AUSTRALIA
Bayfront UX
Bayfront UX is a UX strategy, research and design consulting company based in Sydney, Australia. We work closely with our clients to develop solutions that meet the needs of the business and their clients.
www.bayfrontux.com
Email Us
BELGIUM
Namahn
Namahn is a human-centred design agency based in Brussels, Belgium. Its mission is to build bridges to a more inclusive society by co-creating innovative design solutions that enable people and organisations to thrive.
www.namahn.com
Email Us 2 / 27
BRAZIL
Mercedes Sanchez
MSUX is a pioneering UX research company in Brazil created in 2003. We help local and international brands to better understand the huge diversity of local users in order to create successful products.
mercedessanchez.com.br
Email Us 3 / 27
CANADA
Yu Centrik
Yu Centrik is Canadian consulting firm specialized in UX research and experience design. We collect valuable insights across the customer journey to be embedded into the design of all products and services. We believe our work can impact positively people’s lives.
www.yucentrik.ca
Email Us 4 / 27
CHILE
AyerViernes
A leading consultancy firm in strategic design and human experience with a strong emphasis on research and innovation in Latin American markets for global companies.
www.ayerviernes.com
Email Us 5 / 27
COLOMBIA
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 6 / 27
CZECH REPUBLIC
Sherpas
In Sherpas we combine digital marketing, design and research in a unique way. We believe that the best results can only be achieved if digital marketing and design is based on customers’ needs and their actual behaviour.
www.sherpas.cz
Email Us 7 / 27
DENMARK
Usertribe
UserTribe is the leading customer centricity specialist in the Nordics, helping global clients embedding customer insights into their decision-making processes. We also have a do-it-yourself solution called sonarapp.com
www.usertribe.com
Email Us 8 / 27
EGYPT
Brandvision
Brand Vision was established in 2009, with a vision to revolutionize Market Research and Management in the MENA Region.
brandvision-mena.com
Email Us 9 / 27
FRANCE
Axance by Devoteam
Devoteam is a leading consulting firm focused on digital strategies, customer experience and business transformation. Axance research lab (founding member of UXalliance) is part of the digital and product team.
www.axance.fr
Email Us 10 / 27
INDIA
Peepal Design
Founded in 2010, PeepalDesign brings deep expertise in researching users across domains and defining user centric, developer friendly and business focused user interfaces for versatile digital products and services.
www.peepaldesign.com
Email Us 11 / 27
INDONESIA
Somia Customer Experience
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Email Us 12 / 27
ITALY
Assist Digital
Assist Digital is a pan-european Customer Experience management company that provides Advisory, Research, Design, Technology and Customer Operations services to improve its clients’ performances in a range of industries.
www.assistdigital.com
Email Us 13 / 27
JAPAN
Mitsue-Links Co., Ltd.
Mitsue-Links is a creative communication design agency based in Tokyo. In addition to a range of digital services, our passionate team of UX experts specialize in delivering human-centered research and design.
www.mitsue.co.jp
Email Us 14 / 27
MEXICO
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 15 / 27
POLAND
Symetria
Symetria UX is a leading design and research consultancy located in Poland. We support international and local brands with product design, research and training.
www.symetria.pl
Email Us 16 / 27
PORTUGAL
Tangivel
Tangível was founded in 2004 with the mission of simplifying people’s lives. We were the first Portuguese company fully dedicated to usability and interaction design.
www.tangivel.com
Email Us 17 / 27
RUSSIA
UIDesign Group
UIDesign Group is a lead in interaction design and usability testing in the Russian market. We design desktop & mobile Apps as well as information kiosk, voice and TV interfaces for domestic and international companies.
www.uidg.coma
Email Us 18 / 27
SINGAPORE
Somia CX
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
Get in touch 19 / 27
SOUTH AFRICA
Mantaray
Mantaray is a Johannesburg based agency, with a footprint across 46 African countries . We specialise in UX research, strategy and design of products and services that are economically inclusive and culturally diverse.
www.mantaray.africa
Email Us 20 / 27
SOUTH KOREA
PXD
PXD is an innovative design consulting group based in Seoul, South Korea. We connect people and design with a happy experience.
www.pxd.co.kr
Email Us 21 / 27
SPAIN
Torresburriel Estudio
Torresburriel Estudio is company led by UX Researchers, Product and Service Designers based in Madrid and Zaragoza. We put people at the center of design to create and enhance human experiences uncovering users’ needs.
www.torresburriel.com
Email Us 22 / 27
SWITZERLAND
Telono
Telono is a Geneva-based User Experience (UX) agency focusing on UX strategy, user research, interface and service design, as well as usability testing. Telono also delivers the UX-PM certification program.
www.telono.com
Email Us 23 / 27
THE NETHERLANDS
User Intelligence
User Intelligence is the leading Experience Design company in the Netherlands, with offices in Amsterdam and Rotterdam.
www.userintelligence.com
Email Us 24 / 27
TURKEY
UTRLAB
UTRLAB is the first UX company in Turkey. Based in Ankara giving UX services to major Turkish companies and international companies who do business in Turkey.
www.utrlab.com
Email Us 25 / 27
UNITED KINGDOM
Sutherland Labs
Sutherland Labs help clients understand customer and employee behaviour to enable innovation and create exceptional brand experiences. Part of Sutherland, an experience-led digital transformation company.
www.sutherlandlabs.com
Email Us 26 / 27
UNITED STATES
Bold Insight
Based in Chicago, we are 75 UX and human factors experts ready to tackle your research questions with flexibility and agility. We are employee-owned which translates to an unrelenting passion for your project success.
www.boldinsight.com
Email Us 27 / 27
ASIA & OCEANIA
AUSTRALIA
Bayfront UX
Bayfront UX is a UX strategy, research and design consulting company based in Sydney, Australia. We work closely with our clients to develop solutions that meet the needs of the business and their clients.
www.bayfrontux.com
Email Us
INDIA
Peepal Design
Founded in 2010, PeepalDesign brings deep expertise in researching users across domains and defining user centric, developer friendly and business focused user interfaces for versatile digital products and services.
www.peepaldesign.com
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INDONESIA
Somia Customer Experience
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
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JAPAN
Mitsue-Links Co., Ltd.
Mitsue-Links is a creative communication design agency based in Tokyo. In addition to a range of digital services, our passionate team of UX experts specialize in delivering human-centered research and design.
www.mitsue.co.jp
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SINGAPORE
Somia CX
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.somiacx.com
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SOUTH KOREA
PXD
PXD is an innovative design consulting group based in Seoul, South Korea. We connect people and design with a happy experience.
www.pxd.co.kr
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TURKEY
UTRLAB
UTRLAB is the first UX company in Turkey. Based in Ankara giving UX services to major Turkish companies and international companies who do business in Turkey.
www.utrlab.com
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EUROPE
BELGIUM
Namahn
Namahn is a human-centred design agency based in Brussels, Belgium. Its mission is to build bridges to a more inclusive society by co-creating innovative design solutions that enable people and organisations to thrive.
www.namahn.com
Email Us 1 / 12
CZECH REPUBLIC
Sherpas
In Sherpas we combine digital marketing, design and research in a unique way. We believe that the best results can only be achieved if digital marketing and design is based on customers’ needs and their actual behaviour.
www.sherpas.cz
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DENMARK
Usertribe
UserTribe is the leading customer centricity specialist in the Nordics, helping global clients embedding customer insights into their decision-making processes. We also have a do-it-yourself solution called sonarapp.com
www.usertribe.com
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FRANCE
Axance by Devoteam
Devoteam is a leading consulting firm focused on digital strategies, customer experience and business transformation. Axance research lab (founding member of UXalliance) is part of the digital and product team.
www.axance.fr
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ITALY
Assist Digital
Assist Digital is a pan-european Customer Experience management company that provides Advisory, Research, Design, Technology and Customer Operations services to improve its clients’ performances in a range of industries.
www.assistdigital.com
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POLAND
Symetria
Symetria UX is a leading design and research consultancy located in Poland. We support international and local brands with product design, research and training.
www.symetria.pl
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PORTUGAL
Tangivel
Tangível was founded in 2004 with the mission of simplifying people’s lives. We were the first Portuguese company fully dedicated to usability and interaction design.
www.tangivel.com
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RUSSIA
UIDesign Group
Somia Customer Experience is an Experience Design consultancy. We help organizations to uncover insights from their customers and their business to transform those into product and service innovations.
www.uidg.coma
Email Us 8 / 12
SPAIN
Torresburriel Estudio
Torresburriel Estudio is company led by UX Researchers, Product and Service Designers based in Madrid and Zaragoza. We put people at the center of design to create and enhance human experiences uncovering users’ needs.
www.torresburriel.com
Email Us 9 / 12
SWITZERLAND
Telono
Telono is a Geneva-based User Experience (UX) agency focusing on UX strategy, user research, interface and service design, as well as usability testing. Telono also delivers the UX-PM certification program.
www.telono.com
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THE NETHERLANDS
User Intelligence
User Intelligence is the leading Experience Design company in the Netherlands, with offices in Amsterdam and Rotterdam.
www.userintelligence.com
Email Us 11 / 12
UNITED KINGDOM
Sutherland Labs
Sutherland Labs help clients understand customer and employee behaviour to enable innovation and create exceptional brand experiences. Part of Sutherland, an experience-led digital transformation company.
www.sutherlandlabs.com
Email Us 12 / 12
AMERICAS
BRAZIL
Mercedes Sanchez
MSUX is a pioneering UX research company in Brazil created in 2003. We help local and international brands to better understand the huge diversity of local users in order to create successful products.
mercedessanchez.com.br
Email Us 1 / 6
CANADA
Yu Centrik
Yu Centrik is Canadian consulting firm specialized in UX research and experience design. We collect valuable insights across the customer journey to be embedded into the design of all products and services. We believe our work can impact positively people’s lives.
www.yucentrik.ca
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CHILE
AyerViernes
A leading consultancy firm in strategic design and human experience with a strong emphasis on research and innovation in Latin American markets for global companies.
www.ayerviernes.com
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COLOMBIA
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
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MEXICO
Usaria
Usaria is a research and strategic design consultancy. We boost innovation and add value to your business using your own products and services. Our strategic gaze integrates users, business, and market.
www.usaria.mx
Email Us 5 / 6
UNITED STATES
Bold Insight
Based in Chicago, we are 75 UX and human factors experts ready to tackle your research questions with flexibility and agility. We are employee-owned which translates to an unrelenting passion for your project success.
www.boldinsight.com
Email Us 6 / 6
AFRICA
EGYPT
Brandvision
Brand Vision was established in 2009, with a vision to revolutionize Market Research and Management in the MENA Region.
brandvision-mena.com
Email Us 1 / 2
SOUTH AFRICA
Mantaray
Mantaray is a Johannesburg based agency, with a footprint across 46 African countries . We specialise in UX research, strategy and design of products and services that are economically inclusive and culturally diverse.
www.mantaray.africa
Email Us 2 / 2
OUR GLOBAL PARTNER
Ipsos is the third largest market research agency operating in 90 markets globally. Our multi-disciplinary UX team helps our clients create a multitude of experiences from e-commerce, fintech, and social platforms to enterprise tools, medical devices, and auto/mobility.
HOW DID WE START?
The UXalliance was started in 2005 by a handful of individuals with a shared vision and passion for global user research. As pioneers in the market, they understood that uncovering unique cultural insights and developing deep knowledge of local user needs meant better products and services for international audiences.
WHAT IS OUR COVERAGE?
Our goal is to help clients carry out user experience research on a global scale. We are connected through a vast network of partner companies and affiliates, and our close relationships mean we can execute your research project efficiently and effectively all with a single point of contact.
90
COUNTRIES COVERED
60
SUPPORTED LANGUAGES
CONTACT US
If you are interested in any of our services, please contact one of the UXalliance local partners.
Address: UXalliance PLC, 14 Lower Grosvenor Place, London, SW1W OEX, UK
